Boost Morale And Increase Sales

During stressful times your staff morale may suffer. Your Associates may be worried about their jobs or just making ends meet. You may have to cut back hours or you may decide to bring back fewer seasonal people and that puts a burden on your team. Morale is critical in your business. When every individual is doing the work of two or three, his or her to-do list seems endless and it’s easy to become too task oriented. This takes the focus off of customers and negatively impacts the business. When morale is low, it spreads quickly throughout the facility. It is often projected on the customers who feel the tension and won’t stay to explore. The fallout can be considerable: Decreased sales, lack of productivity, disorganization, distraction, more time spent gossiping and complaining among co-workers, increased accidents, employee theft and employee turnover. On the positive side, as you make the effort to boost morale you will increase productivity and create a motivational … [Read more...]